1. Shipping Methods & Payment
At Caelin Designs, we offer cash on delivery as the only payment method. Orders will be processed and shipped once confirmed.
2. Processing Time
- Orders are typically processed within 1-3 days business days after confirmation.
- Processing times may vary during peak seasons, holidays, or due to unforeseen circumstances.
3. Delivery Time
- Estimated delivery times vary depending on the destination and logistics factors.
- Delays may occur due to weather conditions, transportation issues, or other factors beyond our control.
4. Shipping Charges
- Shipping fees may apply based on the order value and delivery location.
- Any applicable charges will be communicated at checkout.
5. Delivery Attempts & Responsibility
- Our delivery partner will attempt delivery at the provided address.
- If the customer is unavailable, further instructions will be provided.
- It is the customer’s responsibility to ensure that the address and contact details are accurate.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect product, please contact us within 1-3 days of delivery with proof (photos) for resolution.
7. Policy Updates
Caelin Designs reserves the right to modify this shipping policy at any time. Customers are encouraged to review it periodically for any changes.
For any inquiries, reach out to us at [email protected]